Free Shipping to Canada and USA

Shipping Policy

  • Fees
    Free Shipping to Canada and USA
  • *Inquire for International Shipping
  •  
  • Processing time
    4-8 Weeks
  • (check your listing)
  •  
  • Estimated shipping times
    Canada: 3-7 business days
  • USA: 4-9 business days
    *Inquire for Express
    *Inquire to Schedule a delivery
  •  

We will do our best to meet these shipping estimates, but can't guarantee them.

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Courier
We are currently working on building our own shipping team. In the meantime, depending on the size of your order, it will arrive through FEDEX. *Please inquire for alternate shipping options.

Refund Policy

  • We gladly accept returns, exchanges and cancellations

    Contact me within: 14 days of delivery
    Ship items back within: 30 days of delivery
    Request a cancellation within: 2 days of purchase

    ...

    Unless they arrive damaged or defective, we can not accept returns for custom orders.

    ...

    Conditions of return

    Buyers are responsible for return shipping costs on regular orders. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

    Reforest Design is responsible for return shipping costs on parts. A discount or credit will be applied to your account for purchase of a new replacement.